The head of global digital marketing agency Profero in Sydney, Mike Zeederberg, will leave the agency in March to start up his own digital shop as a result of clashes over the direction of the local office.

Lion Nathan’s marketing head, Margaret Zabel, has announced she will step down at the end of February after six years at the helm, to “explore new career opportunities.”

You want to be open and responsive to your customers’ needs but the loudest customers are always the ones least satisfied. Google the name of any large business and some of the first results will be from people complaining in blogs, tweets and forums.

The Australian Association of National Advertisers (AANA) is urging the Government to reconsider plans to widen the eligibility requirements to get onto the Do Not Call Register.

Hamilton Island is launching its first brand campaign in five years and will feature the new strap line “Where in the world would you rather be?”.